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Privacy Policy

Privacy Policy & SMS Text Messaging Terms & Conditions

Last Updated: 12/01/2025

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This Privacy Policy and SMS Text Messaging Terms & Conditions ("Policy") applies to Davidson Electric LLC ("Company," "we," "us," or "our") and governs data collection and communications through our website DavidsonElectricLLC.com, Jobber CRM, and SMS/text messaging services.

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By providing your phone number, scheduling services, submitting a form, or otherwise opting in, you agree to this Policy.

1. Information We Collect

We may collect the following information:

  • Name

  • Phone number

  • Email address

  • Service address

  • Appointment details

  • Communication preferences

  • Any information you voluntarily provide through forms, phone calls, or text messages

2. How We Use Your Information

We use your information to:

  • Schedule, confirm, and manage service appointments

  • Send service-related notifications (arrival updates, reminders, follow-ups)

  • Respond to customer inquiries

  • Send invoices, estimates, and payment reminders

  • Improve our services and customer experience

We do not sell or rent your personal information.

3. SMS/Text Messaging Policy
(Jobber Compliance)

Opt-In Consent

 

By providing your mobile phone number and opting in through our website, online forms, verbal consent, or service scheduling, you consent to receive SMS/text messages from Davidson Electric LLC.

Message types may include:

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  • Appointment confirmations and reminders

  • Technician arrival notifications

  • Job updates and follow-ups

  • Billing or payment notifications

  • Customer service communications

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Message Frequency

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Message frequency may vary depending on your service needs.

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Message & Data Rates

 

Message and data rates may apply based on your mobile carrier and plan.

4. Opt-Out Instructions

You may opt out of SMS communications at any time by replying:

STOP – You will no longer receive SMS messages.

For help, reply:

HELP – Or contact us directly at:

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Opting out of SMS messages does not affect other methods of communication related to active services.

5. Privacy & Data Sharing
(SMS Specific)

  • Your mobile phone number will not be shared or sold to third parties for marketing purposes.

  • Your information is used only for legitimate business communication.

  • SMS consent is not shared with third parties or affiliates.

6. Data Security

We implement reasonable administrative and technical safeguards to protect your information. While no system is 100% secure, we strive to protect your data from unauthorized access.

7. Cookies & Website Tracking

Our website may use cookies or similar technologies to analyze traffic and improve user experience. This data is aggregated and does not personally identify you unless voluntarily provided.

8. Third-Party Services

We may use third-party platforms such as:

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  • Jobber (CRM & communication)

  • Website hosting (Wix)

  • Payment processors

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These services only access information necessary to perform their functions and are contractually obligated to protect your data.

9. Terms & Conditions of Use

Eligibility

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You must be at least 18 years old to use our services.

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Service Accuracy

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We make every effort to ensure accurate information but do not guarantee completeness or availability at all times.

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Limitation of Liability

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Davidson Electric LLC is not responsible for delays or failures in SMS delivery due to carrier issues, network outages, or technical limitations.

10. Policy Updates

We may update this Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the updated Policy.

11. Contact Information

If you have questions about this Policy or our communications:

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Davidson Electric LLC
Website: https://DavidsonElectricLLC.com

Phone:  (616) 319-3798

Email: info@DavidsonElectricLLC.com

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